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You choose a company for your claims administration software and signed a contract. Now what? Execution is the main idea that turns the theory into reality. But how to knock your claims software execution out of the park? Execution is the organized approach to install claim software into your insurance agency workflow. Selecting a software and the trustworthy vendor is very critical process.
Before execution of your claim software the vendor team deeply analysis into your organizations goal, objectives, and processes to develop a project plan. The plan will improve the scope statement; identify deliverables, create the structure of work and the way it’s done. Your vendor give you a detail introduction about the project time and cost and installation time. Check all the detail provided by the vendor.
Take a Look at the indicators and dates –Are the dates provided by the vendor is good related to your business schedule? Can your corporation work with these dates? Is your upper level management agree to those time slots? If some other companies offer you those plans, can they follow those dates? Be aware of these millstone and time slots they are flexible and easily missed due to lake of communication.
Execution is often happen through a series of meetings, webinars, and transfer of data and documents. Visit onsite is very helpful for you and the vendor. At the completion of a module, conduct a meeting to evaluate if everyone is good, and work is progressing as expected. Throughout the claims administration software execution process, a lot of meetings scrum take place on different issues that occur in the process of execution. You should consider it very important to document all the work flow of the project and the changes that occur.
After the completion of the product testing the claims administration software is very important to ensure the quality of the product. Testing occur from the start of the project when a module is finish, to testing a single module in a full process, to finally testing the end-to-end process.